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ISO EXPLAINED

Clause 4 Context of the Organization

4.1 Understanding the organization and its context

The intent of this clause is for the organization to specify the requirements for a high-level (e.g. strategic) understanding of the important issues that can affect its ability to operate.

4.2 Understanding the needs and expectations of interested parties

The intent of the requirement for understanding the needs and expectations of interested parties is to specify the requirements for a high-level (e.g. strategic) understanding, relevant to the management system.

4.3 Determining the scope of the management system

The intent of determining the scope of the management system is to establish the physical and organizational boundaries to which the management system will apply.

4.4 The management system

The intent of the Management System clause is to specify the overarching requirement(s) related to creating the necessary procedures, together, form an effective management system in conformance to the subscribed ISO Standard.

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