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A Free Resource For Organization's Preparing For ISO Certification

Clause 4 Context of the organization

Contextual Issues, Interested Parties, Scope of the Management System, Documentation Requirements.

Clause 5 Leadership

Management Commitment, Policies, Roles & Responsibilities

Clause 6 Planning

Risks & Opportunities, Objectives, Change Management

Clause 7 Support

Resources, Competency, Awareness, Training, Communication, Documentation

Clause 8 Operation

Planning & Control, Delivery of Products & Services, Post Delivery Activities

Clause 9 Performance evaluation

Monitoring & Evaluation, Internal Audit Programme, Management Review

Clause 10 Improvement

Nonconformities & Corrective Action, Continual Improvement

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